Frequently Asked Questions

What currency do you use on WeGraphics?

All of the prices in our site are in US Dollars ($ USD). This includes both individual items as well as our subscription.

I’ve downloaded a freebie and want to use it. How do I need to provide attribution?

Many of our freebies are user-contributed, and we want to make sure to give them credit! Attribution for free resources must be provided in conjunction any time the freebie is used. For example: on a website, you must provide a link back to or the contributor's item page on every page that the freebie appears. 

How do I change my billing information?

If you're using Paypal as your payment method, you can make changes directly in Paypal.

I forgot my password. Where can I reset it?

Remember you use your email as your username to login. If you can’t recall your password, click "login" on the top right and you’ll find a “forgot password” link.

What is your refund policy?

We 100% guarantee you'll love WeGraphics, but if you don't, contact us and tell us why. We'll gladly issue a refund of your most recent payment.

Can I use your resources on my mobile app or web app?

The simple answer is yes, but there are a few restrictions, like you can't include source files. See our page for more info.

Will my plan automatically renew?

If you're on a monthly plan, your plan will automatically renew every month. You can cancel your subscription at any time. If you cancel your subscription in the middle of your billing period, you'll still have until the end of the billing period to use your downloads. When you sign up for a yearly plan, your subscription will automatically renew at the end of the year. You can cancel at any time to keep the subscription from auto-renewing, however. 

I have more questions!

You've got more questions?! Send us a note on our contact page at and we'll do our best to answer your questions as soon as we can.

Can I really download anything?

Yup, paid subsrciption members can download anything at any time from our site. If you have a free account you can still download all of the free resources on the site.

Why the Co-op set up?

The open-source movement has been an enormous benefit to software developers; we want to build a community where designers can share and benefit from each other in a similarly helpful way. The co-op format allows us to protect the copyrights of designers (while still allowing sharing) or to offer items freely into the public domain — it’s up to our designers and the community.
Overall we believe this can encourage collaboration and growth for all, and helps protect the value of our design more than just releasing it for free.

Can I sign up for just one month or one year?

You can become a WeGraphics member for any duration of time, but it will be up to you to cancel your membership when you want it to be terminated. All of our plans can be cancelled any time, and the cancellation will take effect at the end of the current billing period. We’d be sad to see you go, but we also understand that you might not be ours forever :*(

How quickly will I get access?

You'll get instant access to the whole collection. All you have to do is go through the checkout process, pay for your first month (or year) of the subscription, and then you’ll be redirected back to the site where you can download EVERYTHING. Not too bad, eh?

What if I don’t like it? Can I cancel?

Absolutely. As much as we'd hate to see you leave, you can always cancel in just a few clicks from the member area. You'll even get to keep all of the resources you've downloaded and can continue using them after your subscription. Most membership sites do not let you do that!

Do I have to sign up for a membership to download resources?

Yes. You can sign up for a free membership to download any and all of our freebie resources. If you’d like access to our whole darn site (our entire library, with those good premium items) you can sign up for a subscription!

Who are you guys, anyway?

We are a group of designers with decades of web and graphic design experience. Our core founder group of full-time professionals created many of the resources you’ll see for download on the Co-op. Design is our passion, and we continually create new resources and tools that benefit all of our co-op members.

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